HELP

 
 
 
 


What is an issue?

An issue can be any problem or topic in your community that needs to be addressed.

If you are a leader of a community and you are logged in, you can create an issue by clicking on "Issues" in the sidebar, then "New Issue” button (see image).

If you are not a leader, you can make an issue suggestion for the leader to review. In the future, you will have the ability to post an issue with crowd moderation taking place.

 

What is the information summary?

The information summary provides space for an unbiased, neutral summary of the facts of the issue for you to be informed before engaging in debate and casting your vote.

If you are a leader of a community and you are logged in, you can edit an information summary by clicking on the pen symbol while looking at the issue (see image).

If you are not a leader, you can make an information summary suggestion for the leader to review. In the future, the information summary will be a publicly editable wiki (like Wikipedia) so that it will benefit from the "thousand eyes" effect.

What is the 3rd party media section?

The media section is a list of websites that have been added to the issue to assist you to understand the issue, it's solutions and proposals better.

You can like the media by pressing the “thumbs up” if you think it is worthy. The more likes a media item gets, the more prominent it will display.

If you are a leader of a community and you are logged in, you can post a URL by clicking on the media symbol while looking at the issue (see image).

We will scrape the page for a title and picture. You can edit these if they are not to your liking.

What is a solution?

A solution is the objective that you think your community should have in relation to the issue - the end point that you want to eventually achieve.

The same solution can be linked to more than one issue. Solutions should be written in general language, allowing for various, more precise proposals to fall under them.

If you are a leader of a community and you are logged in, you can create a solution by clicking on the “+” symbol while looking at the issue (see image).

If you are not a leader, you can make an solution suggestion for the leader to review. In the future, you will have the ability to post a solution with crowd moderation taking place.

 

What is aN ACTION?

An action is a clarification or a next actionable step of a solution. Actions fall under solutions and the same action can be linked to more than one solution. Solutions should be specific. 

If you are a leader of a community and you are logged in, you can create a solution by clicking on the “+” symbol while looking at the issue (see image).

If you are not a leader, you can make an action suggestion for the leader to review. In the future, you will have the ability to post a solution with crowd moderation taking place.

What is crowd moderation?

Crowd moderation will mean that any 3rd party media issue, solution or action suggested by you will be sent to a random 5% of users to approve it, prior to it going public on the app.

In the current beta of the app we do not have crowd moderation, but in the future we will integrate this.

 

 

Crowdtesting.jpg
 


How do I create an account?

You’ll need to make an account using an email address and mobile number to get started. If you do not have one or either of these things, email us at hello@newvote.org.

If you have an email address and a mobile number, you can:

  1. Click the ‘Create Account’ button in the top right hand corner of the screen,

  2. Enter your details,

  3. Click the ‘Captcha’ button (to prove you’re human!), and

  4. Click ‘Signup’.

This verification process is to make sure every user is verified and only votes once (in the name of democracy)!

Users may, at any time

  • vote,

  • change their vote, OR

  • Remove their vote

on any of the:

  • solutions,

  • actions,

  • suggested solutions, and

  • Suggested actions

by either selecting:

  • ↑ vote up (YES, I AGREE), or

  • ↓ vote down (NO, I DISAGREE).

The voting buttons on a mobile

How do I make a suggestion?

On the menu, click ‘Make a suggestion’. Enter as much detail as little as you like and click ‘Create’.

Your suggestion will immediately appear in the list of suggestions that all users can view and vote upon.

Crowd moderation will mean that any 3rd party media issue, solution or action suggested by you will be sent to a random 5% of users to approve it, prior to it going public on the app.

In the current beta of the app we do not have crowd moderation, but in the future we will integrate this.

How do I share an issue, SOLUTION or action?

You will find a share icon on every issue, solution and action (see image). Click it once and you have the option of sharing via Facebook, Twitter, Google +, LinkedIn and Reddit. 

share.png

How do I know if, and how, voting works?

Upon casting a vote:

  1. the user will see a message on the bottom of the screen that briefly displays, “Your vote has been recorded",

  2. the button the user has voted on will now be highlighted (or un-highlighted if the user removes their vote), and

  3. the updated number of up votes and down votes a solution or action receives immediately displays on the app, next to the voting icons. If the user has not voted on the solution or action previously, voting will reveal the results.

The app is using the ‘balanced’ method of voting (also called ‘negative voting’). In the beta, the number of up votes and down votes are counted in real-time for each solution and action which determines it’s position on the page. This means (theoretically, at least) that great ideas rise to the top, ideas that are still controversial appear further down, and ideas that are not supported will fall from view.

In future development, users will be able to sort and filter anonymous results.

up and down vote.JPG
 


FAQ

What is NewVote?

NewVote is an institute and an app, and it’s all about you. Your communities, your issues, your ideas and your decisions.

The institute is an independent, nonpartisan and for-purpose e-Governance startup.

The app is a direct link for people and leaders, communities and governments.

Connect with your community in a way that you can truly be heard - easily and directly - whilst leaders get the data they need. Your voice matters, and all you need is a profile to start voting!

Is NewVote a political party or movement?

No, we’re political, but we’re not party political.

NewVote is nonpartisan and independent from community leaders, representatives, government and the political parties. We provide the democratic technological infrastructure so that all citizens, no matter their view, are provided the opportunity to participate in the their communities and government decision making process in a civil and respectful manner.

 
 

Still need help? Email your question using this form:

Name
Name